Have questions?

1. How do I place an order?
   After browsing the products on our website, select the product you like, choose the size and color, and click “Add to Cart”. After making your selection, go to the shopping cart and follow the prompts to check out.
2. How do I check the status of my order?
   You can check the status of your order by logging into your account and going to the “My Orders” page. If you do not have an account, you can also use the link in the order confirmation email to check.
3. What is the refund policy?
   If you are not satisfied with the product you purchased, you can request a refund within a certain period of time after receiving the product. Please ensure that the product is unused, in its original packaging and with labels, and then contact customer service to request a refund.
4. Can the product be exchanged?
   Yes. If you wish to exchange the product, please request an exchange within a certain period of time after receiving the product. Please ensure that the product is unused, in its original packaging and with labels, and contact customer service for instructions.
5. What should I do if the product I received is damaged?
   If the product you received is damaged, please contact us immediately and provide relevant photos for us to verify. We will arrange a replacement or refund for you.
6. How do I choose the right size?
   We provide a size guide on our website to help you choose the right size based on your body measurements. If you have questions about sizing, please contact customer service for advice.
7. How do I modify or cancel my order?
   Please contact the customer service team as soon as possible to modify or cancel your order. The sooner the order is confirmed, the higher the chance of successful modification or cancellation.
8. How do I keep my personal information safe?
   We have taken a variety of security measures to protect your personal information. Your data will only be used to process orders and provide customer service, and we will not disclose your information to any third party.
9. How long does it take for your delivery?
   The specific delivery time will vary depending on your location and the delivery method you choose. After placing an order, you can check the estimated delivery time in the order confirmation email.
10. How do I contact your customer service?
    You can find ways to contact customer service, including email and phone, through the “Contact Us” page on the website. Our customer service team will answer your questions as soon as possible.

If you have other questions, please feel free to contact us at any time, we will be happy to serve you!